Privacy

 
 

Who we are

Sociaux

In this privacy policy references to ‘we’ or ‘us’ refer to Sociaux. This policy will explain what information we collect about you and how we use it.

We collect information from you on the lawful basis of consent, when you message us from our contact form.

Who has access?

Your information can be accessed by Sociaux. All parties have an individual login in for the systems and the computers they are stored on have secure passwords, all of which are updated regularly.

How we use your information:

Any of the information we collect from you may be used in one of the following ways:

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The information we collect and how

At Sociaux we take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to 28 Logie Green Road, Edinburgh, EH74EZ or email tarynhangsbrightly@gmail.com If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address, or to tarynhangsbrightly@gmail.com. We will promptly correct any information found to be incorrect.

You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 5 years. For transparency, listed are the business services we provide and how each service uses the information we collect.

Appointment confirmations and reminders:

We will contact you via phone, email or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity but, if you want, you may opt-out at any time.

Appointment ratings and reviews:

After visiting us we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity but, if you want, you may opt out at any time.

Marketing:

We will not undertake phone, mail, email or SMS marketing without you first providing consent for us to do so.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Paypal. Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

No.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and also email you directly with a link. This privacy policy sets out how Sociaux uses and protects any information that you give Sociaux when you use this website. Sociaux is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

Data processors and data locations:

We use numerous leading software solutions within our business to provide the services listed above. These software solutions store and process data in numerous locations outside our business premise. These companies are Phorest, Salon Iris, Booking Bug, and Mailchimp.

You may contact us at tarynhangsbrightly@gmail.com to:

• Request a discussion about our Privacy Policy.
• Request information we have stored about you.
• Request we remove all identifying information about you.
• Make a complaint.

You can also make a complaint to the Information Commissioner’s Office if you feel we have not handled your data correctly by calling

0303 123 1113

Or by emailing

casework@ico.org.uk

Copyright Notice

All design, text, graphics and arrangement thereof are the copyright of Sociaux or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of Sociuax is strictly prohibited